Last updated: August 2026
Welcome to VIORA. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. About Us
VIORA is a women's activewear brand dedicated to creating stylish, comfortable and high-quality fitness apparel designed to empower confidence and performance. We are committed to providing an exceptional shopping experience and products that support women in every stage of their fitness journey.
2. Eligibility
By placing an order, you confirm that:
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You are at least 18 years old or have permission from a parent or legal guardian.
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The information you provide is accurate and complete.
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You are legally capable of entering into a legally binding contract.
3. Products and Availability
We strive to ensure that all product descriptions, images and pricing displayed on our website are accurate and up to date.
However, we cannot guarantee that all information will always be free from errors. Product availability may change without prior notice, and we reserve the right to modify, discontinue or limit the sale of any product at any time.
4. Pricing and Payment
All prices displayed on our website are shown in Pounds Sterling (£).
We accept the payment methods available at checkout. Orders will only be processed after payment has been successfully authorised.
We reserve the right to correct any pricing errors and to cancel orders affected by incorrect pricing.
5. Shipping and Delivery
At VIORA, we are committed to delivering your order as quickly and securely as possible. Orders are typically processed within 1–3 business days.
Estimated delivery times vary depending on your location, but most orders arrive within 5–10 business days. Delivery times are estimates and may occasionally be affected by factors beyond our control, including courier delays, customs processing, severe weather or public holidays.
Customers are responsible for providing accurate shipping information at checkout. VIORA cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
Please refer to our Shipping & Delivery Policy for additional information.
6. Returns and Refunds
If you are not completely satisfied with your purchase, you may be eligible to return your order in accordance with our Returns & Refund Policy.
Returned products must meet the conditions outlined in our return policy.
7. Intellectual Property
All content available on this website, including text, images, logos, graphics, designs and other materials, is the property of VIORA and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed or used without prior written permission.
8. Limitation of Liability
VIORA shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or the purchase of our products.
Nothing in these Terms & Conditions excludes or limits any rights granted to consumers under applicable UK consumer protection laws.
9. Privacy
Your personal information is collected, stored and processed in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
10. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this website.
11. Contact Us
If you have any questions regarding these Terms & Conditions, our Customer Support team will be happy to assist you.
Email: support@viorafit.co.uk